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Desk Telephone

Telephone Befriending & Alert Service
028 9446 4619

Registration Form Download Here



The Telephone, Befriending & Alert service, operational since April 2008, aims to alleviate fear and isolation among the elderly and other vulnerable community members by fostering social inclusion and local capacity. This is accomplished by making telephone contact with each individual on agreed weekdays at a set time. Each call focuses on three key aspects:

  • A friendly chat about health, well-being and anything of interest.

  • To provide information on services in the area and forthcoming events.

  • To listen to any concerns and with permission, pass these on to relevant agencies/individual.


If any person in receipt of our services do not answer their call and have not advised us of their absence; a nominated emergency contact will be alerted, to physically check on them. This service is available to those who reside in Toome, Randalstown, Antrim, Parkgate, Templepatrick and Crumlin.


The 'Good Morning Antrim' initiative also mitigates worries for friends and family regarding their solitary loved ones. It is part of a network of 22 Good Morning services throughout Northern Ireland.

This project is funded by the Public Health Agency (PHA).

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