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Desk Telephone

Telephone Befriending & Alert Service
028 9446 4619



This is a Telephone, Befriending & Alert service, which has been in operation since April 2008. The service aims to reduce the feelings of fear and isolation felt by the elderly and other vulnerable members of our community building on social inclusion and building local, social capacity. This is achieved by contacting each person via telephone, on agreed week-days at a pre-arranged time.  Every call will cover three main points:

  • A friendly chat about health, well-being and anything of interest.

  • To provide information on services in the area and forthcoming events.

  • To listen to any concerns and with permission, pass these on to relevant agencies/individual.


If any person in receipt of our services do not answer their call and have not advised us of their absence; a nominated emergency contact will be alerted, to physically check on them. This service is available to those who reside in Toome, Randalstown, Antrim, Parkgate, Templepatrick and Crumlin.


The ‘Good Morning Antrim’ service also helps to reduce the concern felt by friends and families, when their loved ones are alone. Good Morning Antrim is one of 22 Good Morning services across Northern Ireland.

This project is funded by the Public Health Agency (PHA).

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